Privacy Policy

Mysticsoulflow Privacy Policy

This Privacy Policy outlines how your personal information is gathered, utilized, and shared when you visit or make a purchase from our website (referred to as the “Site”). 

PERSONAL INFORMATION WE COLLECT

When you access the Site, we automatically gather certain details about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse, we collect data on the specific pages or products you view, the websites or search terms that referred you, and how you interact with the Site. This automatically collected data is referred to as “Device Information.”

We collect Device Information using the following technologies:  

“Cookies” are data files placed on your device that often include an anonymous unique identifier. To learn more about cookies or how to disable them, visit [http://www.allaboutcookies.org](http://www.allaboutcookies.org).  

“Log files” track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.  

“Web beacons,” “tags,” and “pixels” are electronic files used to track your navigation on the Site.  

Furthermore, when you make a purchase or attempt to, we collect details such as your name, billing and shipping addresses, payment information (including credit card numbers, PayPal), email, and phone number. We refer to this as “Order Information.”  

When we mention “Personal Information” in this policy, we’re referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

The Order Information we collect is primarily used to process any orders placed on the Site (such as handling your payment, arranging shipment, and sending order confirmations or invoices). Additionally, we use this data to:  

– Communicate with you;  

– Screen orders for potential fraud or risk; and  

– When aligned with your preferences, provide updates or promotional content related to our products and services.  

We use the Device Information we collect to help identify potential risks and fraud (especially your IP address), and more broadly to improve and optimize the Site (e.g., by analyzing how users navigate the site and evaluating our marketing efforts).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to assist us in utilizing it as detailed above.

Lastly, we may also share your Personal Information to comply with legal obligations, respond to lawful requests like subpoenas or search warrants, or otherwise protect our rights. 

BEHAVIOURAL ADVERTISING

As described, we use your Personal Information to provide targeted ads or marketing content we think may interest you. For further details on how targeted ads work, visit the Network Advertising Initiatives educational page at [http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work](http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work)

DO NOT TRACK

Please note that we do not change our Sites data collection or use practices when we detect a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a resident of the European Union, you have the right to access the personal information we store about you and to request corrections, updates, or deletion of that information. To exercise this right, please contact us using the information provided below.  

Additionally, if you are an EU resident, we note that we are processing your data to fulfill contracts (e.g., when you place an order through the Site) or to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the U.S.

Text Marketing and notifications:

We value the privacy of the information you consent to share with us through our SMS marketing service. This information is used to send text notifications (e.g., order updates, abandoned cart reminders), marketing offers, and transactional texts like review requests. Opt-in data and consent for text messaging will only be shared with partners necessary to operate the service.  

Our website uses cookies to track the items you place in your cart, including when you leave without completing checkout. This helps us determine when to send reminder messages via SMS.  If you have any questions, text HELP to the number you received messages from, or contact us at qinlinqiye@gmail.com. To opt-out, follow the instructions provided.